Privacy Policy

At Ultra Digital, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or use our telecommunication services. By using our website or services, you agree to the terms of this policy.

  1. Information We Collect

    We collect the following types of information from you:

    • Personal Information: This includes details like your name, email address, phone number, billing information, and any other information you provide when you register for our services or contact us.
    • Technical Information: When you visit our website, we may collect details such as your IP address, browser type, device information, and usage data. This helps us to improve our services and provide a better user experience.
    • Communication Data: This includes any information transmitted during the use of our telecommunication services, such as call records, SMS data, or internet usage patterns, which are collected to ensure seamless service delivery.
  2. How We Use Your Information

    We may use your personal information for the following purposes:

    • Service Delivery: To provide and maintain our telecommunications services, including billing, customer support, and troubleshooting.
    • Service Improvement: To enhance the quality of our services and personalize your user experience.
    • Marketing: With your consent, we may use your information to send promotional offers, updates about new services, and other marketing communications.
    • Compliance and Security: To comply with legal obligations, protect against fraud, and ensure the security of our networks and customers.
  3. How We Share Your Information

    We may share your personal information with third parties in the following circumstances:

    • Service Providers: We may share information with trusted partners who assist us in delivering our services, such as payment processors or customer support providers.
    • Legal Requirements: We may disclose your information if required to do so by law or in response to a legal request.
    • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.
  4. Data Security

    We take appropriate technical and organizational measures to protect your personal information from unauthorised access, loss, or misuse. These measures include encryption, secure servers, and limited access to your personal information by our employees and contractors.

  5. Cookies and Tracking Technologies

    We use cookies and similar tracking technologies to improve the functionality of our website, analyze user behavior, and deliver personalized content. You can control your cookie preferences through your browser settings.

  6. Your Privacy Rights

    Depending on your location, you may have the following rights regarding your personal information:

    • Access: You can request access to the personal data we hold about you.
    • Correction: You can request correction of any inaccurate or incomplete information.
    • Deletion: You can request the deletion of your personal data, subject to legal obligations.
    • Opt-Out: You can opt-out of marketing communications at any time by following the unsubscribe instructions in our emails or contacting us directly.
  7. Children’s Privacy

    Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete it.

  8. International Transfers

    If you are located outside of the country where our servers are based, please be aware that your information may be transferred internationally. We ensure that any such transfers are conducted in compliance with applicable data protection laws.

  9. Changes to This Privacy Policy

    We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website, and the effective date will be updated accordingly.

  10. Contact Us

    If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

    Ultra Digital
    A 13, GRAPHIX-2, Sector 62, Noida 201301 India
    info@ultradigital.in

    By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

Disclaimer

The information provided on the Ultra Digital website is for general informational purposes only. While we strive to keep the information up-to-date and accurate, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will Ultra Digital be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits.